FAQ Group: caravan

Yes we have travel cots, highchairs, towels and bedding available to hire, the items can be added as part of the checkout process, if you have already booked please contact us and we can add it for you.

Yes parts of the beach are pet friendly all year, some parts have restrictions at certain times of the year please see the map for the pet friendly section by clicking here. The beaches in front of the holiday parks are pet friendly and can be used all year around.

Yes you can pay how often you like, we ask if you send a quick text or email to let us know and as long as all the payments are made at least 28 days before your holiday.

Please let us know as soon as you are aware of the damage.

It is a good idea for the lead guest to bring some form of identification just in case it’s needed.

All holiday homes are self catering, so they will have all the pots, pans, cutlery, cups etc… that you will need for your stay. All caravans have sufficient duvets and pillows available for you to use, we can add bedding to your booking if required. We include bedding and towels in our bookings at The […]

All our current properties at The Bay include free WIFI, all the caravan parks have WIFI zones and some have WIFI available in the caravan (charges usually apply) We do not guarantee WIFI at any of our properties and the WIFI is provided for leisure purposes only. We are not responsible if the WIFI isn’t […]

Our minimum number of nights for all holiday homes is 3 nights.

For the caravan bookings the check in days are usually Monday and Friday and at The Bay you can begin your holiday on any day of the week.

For caravan bookings you can look on www.haven.com for Reighton Sands, Primrose Valley or Thornwick Bay, for Cayton Bay its www.parkdeanresorts.co.uk and The Bay is www.thebayfiley.com.